Counter Service Clerk

Key Responsibilities

• Achieve the section sales targets as assigned.
• Prepare and serve standard-sized portions and cuts in accordance with customer requirements.
• Provide direct and indirect customer service, ensuring a positive shopping experience.
• Monitor stock levels, ordering, receiving, wastage, and shrinkage within the section.
• Ensure compliance with all hygiene, food safety, and sanitation requirements of the section.
• Ensure the proper handling, cleaning, and maintenance of tools and equipment.
• Perform any other store-related duties and activities as assigned by the Supervisor.

MINIMUM QUALIFICATION / EXPERIENCE / TRAINING / KNOWLEDGE / SKILLS

• HSC with an aptitude for the role, or SCC with role-specific certification, with a minimum of 1 year of experience in Food Retail / F&B, particularly in front-end customer service delivery.
• Good conversational and communication skills in English. Basic reading and writing skills in English are essential.
• Knowledge of Arabic is an advantage.

KEY COMPETENCIES

• Customer Orientation 
• Communication Skills
• Ability to Follow Instructions
• Organization 
• Dexterity and Precision